CCL对话内容横跨五大主题 （legal, welfare, medical, business, education），每个主题都有很多细分话题和相关的背景知识，不论是自学备考CCL还是在老师指导下学习CCL的同学，五大话题里的背景知识都是一块不能轻视的内容。即使在我们考官亲授的CCL课程中（……顺便给大家发个广告传单），老师都会重点讲解每一个话题里经常考到的热点知识来帮助同学们更好地积累和运用。

如果对背景知识不熟悉，对澳大利亚这个国家不了解，同学们一定每段CCL对话听完，心里都是一个巨大的“WTF？什么pension来着？”可是单独去拼命寻找CCL的背景资料实在是非常浪费时间，于是在研讨会上，老师们提出了专门为备考的同学们整合一系列welfare热点话题背景知识文本+音频系列的CCL材料。

1. 求职者

如果你正在求职，最近刚刚失业，或者面临失业的风险，可能有服务可以帮助你。

2. 求职帮助

就业服务提供商帮助求职者为求职做准备。这些帮助可能包括提供有助于求职的培训、电脑和电话的使用。我们可以为你转介至你所在地区的就业服务提供商。欲获得就业服务，一些提供商需要你符合居住要求，如持有某些特定签证或具有澳大利亚公民身份。

四类不同的就业服务提供商包括:

·  jobactive 可帮助求职者取得工作并保住工作。这类机构会评估你的需求，提供量身定制的 服务。他们可以帮助你撰写简历、寻找工作、准备面试等等。

·  Transition to Work帮助15周岁至21周岁的年轻求职者获得技能、树立信心，为参加工作、继续学业、开始学徒及培训做准备。

·  Disability Employment Services 帮助有残疾、受伤或疾病的人找到工作。并帮助雇主为这类求职者在工作中提供支持。

·  Community Development Programme 为居住在澳大利亚偏远地区的求职者提供更多参与其社区活动的机会，并取得与当地就业相匹配的就业技能。我们的服务中心设有自助终端和打印机。你可以在线搜索就业信息，或准备并打印简历。

3. 求职期间可获取的福利

在你求职期间，你可能获取我们提供的每两周一笔的福利金。欲获取此类福利金，你需要向我们证明你正在积极寻找工作或正在提升有助于就业的技能。

-Newstart Allowance：为没有工作的人在求职期间提供帮助。你需要参加提高就业可能性的活动。

-Parenting Payment ：为需要抚养孩子的人提供支持。独自抚养 8 岁以下儿童的单身人士可领取该福利。与伴侣共同抚养6 岁以下儿童的人也可领取该福利。

-Youth Allowance ：是专为 16 周岁至24 周岁的年轻人提供的福利。欲领取该福利，你必须:

·正接受全日制教育

·正进行全日制 Australian Apprenticeship ·正在寻找工作，或

·身患疾病。

4. 福利金费率

欲了解最新福利金费率信息，请访问 humanservices.gov.au或前往服务中心。

1. Job seekers 

If you are looking for work, have lost your job or are at risk of losing your job, there may be services to support you. 

2. Help to look for work 

Employment services providers help job seekers to prepare and look for work. This may include training and use of computers and telephones to help look for jobs. 

We can refer you to a provider in your area. To take part, some providers need you to meet residence requirements such as holding a certain visa or being an Australian citizen. 

The four different types of providers are: 

·  jobactive can help you get and keep a job. They will assess your needs and tailor their services for you. They can help you write a resume, look for work, prepare for interviews and more. 

 · Transition to Work can help some young job seekers aged 15 to 21 build skills and confidence to start work, study, apprenticeships and traineeships. 

·  Disability Employment Services can help you find a job if you have disability, injury or illness. They can then help your employer to support you at work. 

·  Community Development Programme can help job seekers in remote areas of Australia to take part in activities in their community and gain skills that match local jobs. 

· We have self service terminals and printers in our service centres. You can search online for jobs, or prepare and print your resume. 

3. Payments while you look for work 

You may get a payment from us every two weeks while you look for work. You will need to show us you are actively looking for work or improving your skills to help you get a job to get a payment. 

-Newstart Allowance helps people without a job while they look for work. You need to take part in activities that increase your chances of finding a job. 

-Parenting Payment helps with the cost of raising children. If you are single you must care for a child under eight. If you have a partner you must care for a child under six. 

-Youth Allowance is a payment for young people aged 16 to 24. You may get it if you are: 

·  studying full time 

·  doing an Australian Apprenticeship full time 

·  looking for work, or 

·  sick. 

4. Payment rates

For the latest payment rates information, go to humanservices.gov.au or a service centre. 

【二：优惠卡及保障卡介绍+热点单词】

【三：托儿服务补助金】

【四：理财服务讯息】

【五：婚姻关系状态】