Westpac Group

BUSINESS UNIT Customer & Corporate Relations

REPORTS TO      Head of Event Marketing

Please note this role this a full time max term (12 months) with view to permanent

What will I do?

This role is designed to provide first class event marketing solutions to the Westpac Group, including advice on event marketing strategy and high quality delivery that: brings to life the brand strategy and puts the customer at the centre of everything we do. You will assist to deliver client facing and internal events both nationally and offshore.

How will I help?

The Event Coordinator role is responsible for assisting in the management of the events portfolio within Westpac including:

• Provide event support and administrative assistance to all members of the Events team

• Update and maintain the accuracy of master event calendars on a timely basis

• Schedule fortnightly Events team meetings and develop agendas for each

• Arrange regular supplier meetings on behalf of the team

• Manage the accurate processing of all invoices

• Ensure compliance to relevant internal processes, risk procedures and legislative requirements

• Maintain content on the Events team OneNote

• Maintain and update event templates

• Assist Event Managers/Specialists with the printing, production and collation of event collateral

• Assist Event Managers/Specialists with packing and unpacking of event toolboxes and collateral for each event

• Manage the timely distribution of event materials with courier companies

• Maintain stationery stocks and manage equipment orders

• Assist members of the team with event budget reconciliations, pCard reconciliations, event reporting, travel bookings and other event support where required

• Conduct research into venues, speakers, AV, entertainment, theming and merchandise where required

• Develop and maintain effective supplier relationships on behalf of the Events team

• Answer telephones for team members when absent from their desk or travelling

• Monitor the Event team email inbox

• Consistently re-evaluate working practices in terms of efficiency, innovation and cost cutting procedures and seek out and implement new practices where required

• Remain abreast of new technology, suppliers, venues and industry best practice

What do I need?

• Tertiary qualifications in event management, marketing, communications or another related discipline would be an advantage but not essential.

• Experience in a similar role in Financial Services and/or the corporate environment desirable but not required

• Strong experience and skills in managing administrative processes and procedures on a timely basis

• Advanced level Microsoft Outlook, OneNote, Excel, Word and PowerPoint desirable

• Prepared to travel and be flexible with working hours (weekends and evenings from time to time)

• Ability to engage and influence people internally and externally

• Superior communication and stakeholder management skill

• Strong organisational, time management and multi-tasking skills

• Exceptional attention to detail

• Ability to transfer creative ideas into an outcome

• An understanding of digital technology in the events space, including webcasting, streaming, podcasts, interactive voting, webinars, social media an advantage

• An understanding e-marketing and event management systems (particularly Aventri) preferable.

What’s it like to work there?

As well as good pay and a great culture, joining the Westpac family means you’ll  get lots of perks including some of the best banking, wealth and insurance benefits in the market. We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We’ll even pay you to do volunteer or community work.

How do I apply?

As part of our commitment to creating a diverse and inclusive workplace, this role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, people with a disability and Indigenous Australians to apply

Brand : Westpac Group

Job: Customer Service and Call Centre

Primary Location: AU-NSW-Sydney CBD

Employee Status: Fixed Term / Secondment / Relief

Schedule: Full-time

Closing Date: 04/02/2020, 11:59:00 PM

To apply, please send your CV to 

[email protected]

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