Infinity 独家内推

Infinity与澳洲多家知名企业共同打造“人才储备计划”，为各位在澳求职的华人提供海量高质量内推工作机会（全职、兼职以及带薪实习）。想更多了解"Infinity名企内推计划"，请私信Infinity Career Consultant （滑到文末扫码添加）。

How will I help?

The Merchant Payments team delivers all changes to system and processes that impact merchant customers across all the WBC brands and customer segments. In this hybrid role you will use your Data Analysis and technical BA experience to support the development and ongoing enhancement of a new onboarding platform for all new merchant customers. Working with a range of stakeholders including the Data Warehouse and Merchant Acquiring Product Management teams you will support PM’s, BA’s and the wider team to deliver the first release and ongoing upgrades to specification, budget and timelines.   

What’s in it for me?

You’ll play an important and significant part in the future of a business that has been around for 200 years. Our vision is to become one of the world’s great service companies. So, we’ll back you in the development of your career, with internal career prospects and flexible working. You’ll also be backed by a fantastic team of people in a can-do, supportive structure. 

What do I need?

With a good mix of Data Analysis and technical BA skills you will have Financial Services (i.e. Banking, Insurance, Wealth, etc.) experience with a developed understanding of customer demographics. From a Data Analytics prospective you will require expertise in Microsoft Word and Excel, SAS, Teradata Data Warehouse and SQL Stored Procedures. Good design documentation skills and experience with business requirements gathering in an agile delivery environment is also required. 

What is it like to work there?

As well as good pay and a great culture, joining the Westpac family means you’ll get some of the best banking, wealth and insurance benefits in the market. We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We’ll even pay you to do volunteer or community work.  As an equal opportunity employer, we’re proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.

How will I help?

As a Claims Officer you will develop sound case management strategies in an effort to manage claims effectively, whilst ensuring you are ‘Customer Focused’. You will also assistance and support when required all facets of claims management from time-to-time as directed by the Senior Claims Consultant or Executive Consultant.

This position sits within the BT Claims Department which is responsible for assessing all TPD, Death and Trauma claims promptly and paying legitimate claims in a timely manner.

What’s in it for me?

Outstanding Benefits. Exciting Opportunities. Flexible Work Spaces. The advantages of being an employee of the Westpac Group include having access to some of the best Banking, Wealth and Insurance benefits in the market, receiving a competitive salary, and an entire suite of training and career planning tools so you can continue developing your career.

What do I need?

You will demonstrate a full-understanding of technical and procedural aspects of case management work to ultimately enhance the customer experience. An understanding of Life Insurance principles and products is preferred and knowledge of medical conditions. Excellent analytical skills with a critical eye for detail, to efficiently and effectively solve problems through rapid identification of the main issues. As a good communicator you will able to contribute, prepare and present topical presentations to the business.

What is it like to work there?

Westpac Group is an equal opportunity employer, and we're proud to have created a culture and work environment that values diversity, flexibility and fosters inclusion.

As Westpac’s Australian wealth and insurance business, at BT you can be a part of the future of a business that has been around for 200 years and whose vision is being the world’s greatest service companies.

We are committed to constantly seeking ways to help our customers and their families prepare for their best financial future and want to create an organisation of people who love helping people, so there’s never been a more exciting time to join us.

How will I help?

We want to help all of our customers with all of their banking. Not just because it’s better for business – but so they make the most of their money too. As a Personal Banking Advisor, you will handle transactions and have everyday banking conversations with the customers, you will identify banking and lending needs and refer them on the relevant Personal Banker or Mortgage Lender. Building rock-solid relationships, you’ll make it clear you understand what our customers need today – and what their plans are for tomorrow. If you are successful in the role you will be apart of a strong pool of employees that support the Melbourne City region and all branches within this region. You may be required to work from different branches within the region as a Personal Banking Advisor – this will allow you to build strong relationships and work under different managers.

What’s in it for me?

In a word, lots! As well as job flexibility and the financial benefits for being part of the Westpac team (like special banking, wealth and insurance offers) you’ll be paid well, and trained so your career can grow as you do. You’ll also be encouraged to take part in our fun community projects as a paid volunteer.

What do I need?

Some experience in customer service is a must – especially if it involved you putting your passion into making sales as well. You’ll be confident to build relationships and then manage them for the long-term. And any business or financial know-how will definitely be an advantage in making exciting things happen for our customers.

What’s it like to work there?

We aim to provide one big, supportive team to help us reach our vision to become one of the world’s great service companies. Working with us you'll discover new ways of working, including exposure to our virtual capabilities and an exciting range of roles to showcase your skills. As an equal opportunity employer, we’re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs.

First a bit about ANZ: 

At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career. We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.

ANZ has started to move to a new way of working, leveraging agile practices. To understand more about this new way of working and if this role is right for you, we strongly encourage you to take a look at The ANZ Way vimeo channel where you’ll find ‘The ANZ Way’ animation and the ‘New Ways of Working’ animation. 

We’ve also got some great information about what it’s like to work in ‘Data@ANZ’ on our new LinkedIn Life page.

This role is within Payments & Merchant Services Tribe and our purpose is to enable customers to pay and get paid more simply, reliably and cost-effectively. The role will have key responsibilities including:

• Data analysis and extraction to support merchant initiatives and BAU processes

• Analysis utilising large sets of structured and unstructured data including the consolidation and analysis of data from multiple sources and structures

• Input into Technology systems design, development and testing for business initiatives

• Support remediation of historic issues

Who are you? 

• A team player – You know we only win if we all win. You recognise and value the different perspectives and skills your colleagues bring. It is not about being a hero but jumping in and contributing to the successful delivery of the team’s mission

• The customer’s biggest fan – You demonstrate a thirst for better understanding the customer and define the problem and develop solutions through their eyes

• Comfortable being uncomfortable – You are comfortable with uncertainty and have the ability to effectively manage yourself through ambiguity and change

• Continuous improvement junkie – You constructively challenge the status quo, look for better ways to do things and passionately advocate continuous improvement

• Committed to your own and other’s growth – You strive to stretch and grow yourself and others by identifying your own development areas, seeking feedback and providing feedback to others to help them learn and grow everyday

• A problem solver – You are energised by tackling complex problems and use critical thinking, your network, skills, knowledge, and available data to drive better outcomes for our customers and the bank

• Risk savvy – You build sustainable solutions that protect customers, stakeholders and the community

What will your day look like?

• Developing and maintaining processes for ensuring systems are accurate and have required governance

• Support business initiatives with input into technology system design and testing

• Ensure adherence to ANZ legal and regulatory policies and external regulatory and legislative requirements

• Build and enhance processes to mitigate and eliminate operational risks

• Support remediation of historic issue

• Input into Technology systems design, development and testing for business initiatives

What will be in your toolkit?

• Advanced skills in SQL (Oracle PL/SQL, Teradata), SAS or QlikSense

• Demonstrable knowledge in databases (Oracle, Teradata) and data modelling

• Attention to detail and ability to work in a time critical environment

• Extensive experience 3 of the following:

- requirements analysis

- data modelling

- data analysis

- data visualisation

- translating data to business insights

• Ability to work with multiple stakeholders across various ANZ teams

• Experience in designing, testing and implementing automated or simplified processes

Collaborate with offshore teams (Chengdu)

About The Role

• Role Location: 75 Dorcas Street, South Melbourne VIC 3205

• Role Type: Permanent

• Shift Schedule: Full-time, 40hrs/week

The role is accountable in providing production system support to all applications utilised by the ANZ Retail Contact Centre. This includes being a conduit between technology and the business and ensuring suitable preventative maintenance measures are in place.

Additionally, this role is responsible to prepare and execute contingency plans for high severity incidents and planned outages to ensure minimum disruption and downtime to our customers, our bankers and the business.  This will be performed through items such as incorporating and streamlining any existing system support; leveraging other ANZ departments or ANZ Technology structures, and coordinating core IVR messages for the outage.

About You

To grow and be successful in this role, you will ideally bring the following:

• Ability to effectively influence and communicate with stakeholders at varying levels - from senior managers to operations staff

• Strong and proven analytical skills - ability to understand and analyse data with concern for quality, accuracy and detail

• Strong relationship management skills

• Ability to adapt quickly, work under pressure and manage multiple activities in accordance with business requirements and timelines

• High level of knowledge of Contact Centre Systems

• Support management experience in supporting small / medium applications and process improvement initiatives

About ANZ

At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.

We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.

A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.

ANZ recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from diverse candidates. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.

About The Role

• Role Location: Sydney

• Role Type: Full-Time, 12 month fixed term contract

The resource will be engaged as a Tech BA working on Basel Reform- Market Risk solution for traded and non-traded desks in Fixed Income, Derivatives and Market Risk technology team.

This role will report to the Market Risk Analytics Chapter Lead and coordinate efforts to work with the Lines of Business PMs and Stakeholders to help ensure a successful transition from historical VaR methodology to the new Basel reform under FRTB specifications.

The responsibilities will include:

• Support for global and regional transition of Standard Model and Expected shortfall methodology for Market Risk Division.

• Interfacing with Quants, Markets Risk PMs and QMV stakeholders.

• Effective communication with other related workstreams to ensure information flows to and from different groups to ensure alignment and proper consideration.

• Analysis of systems and processes impacted by the FRTB Program.

About You

To grow and be successful in this role, you will ideally bring the following:

• Technical/ Business Knowledge & Skills

• Specific knowledge and experience on implementing Standard approach for FRTB

• Familiarity in Expected shortfall methodology design

• Knowledge of different asset classes and risk management

• Understanding of Global Banking products and services.

• Hands on experience in Markets Risk Analytics. CFA or FRM certification is desirable.

• Change Management experience is a must (specifically within a large-scale regulatory/ change initiative)

• Must be able to engage the business, interact with senior stakeholders, participate in/ facilitate meetings with senior stakeholders, gather requirements, manage project plans

• Ability to successfully navigate / operate in a high pressure environment

• Competency/ experience with Microsoft Excel is a must.

• Competency/ experience with Unix/Linux and shell programming is desirable.

• Competency/experience with writing SQL queries is desirable.

Impact on the Business

• Supporting the definition of high level requirements to satisfy business needs

• Responsibility for documenting detailed requirements for associated technical solutions to address the Operating Model optimization

• Responsibility for planning the solution delivery and managing dependencies

• Identify and remove barriers to project success. Always act in the company's best interests and willing to openly discuss potentially difficult topics

• Work closely with related Portfolio or Group teams to ensure alignment of the project with the wider change portfolio strategy.

• Other supporting activities within the project as required.

Soft Skills

• Excellent communication and interpersonal skills (written and spoken)- comfortable with detail and experienced in senior stakeholder engagement.

• Work with wider change team to collaboratively embed new processes and procedures.

• Lead by example- deal with others as one wants to be dealt with, exert discipline and focus in overcoming challenges.

• Cultivate a collaborative and cooperative attitude

• Self-motivated, enthusiastic and proven fast learner

About ANZ

At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.

We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.

A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.

ANZ recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from diverse candidates. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.

The opportunity  

This is a great opportunity for a software engineering enthusiast to join a consulting firm that offers a variety of projects and a structured learning and development path. You will work alongside a talented team of consultants who all share your passion in building great solutions and learning new skills.   

About you

Polyglot: first and foremost, you are an intelligent technologist with excellent problem solving skills. You’ll have experience in software development in a variety of languages including but not restricted to Java, .NET, Python, JavaScript, HTML5, CSS3. We believe good engineers can pick up new languages relatively easily and so we’re not prescriptive about the programming languages you bring experience in.

Curious and eager to learn: you are a curious individual who is eager to develop their skills and progress their career in a consulting environment.

Team player: you like being part of high performing teams and like sharing your knowledge with your peers.

About us

Servian is a consultant led organisation. We invest heavily in our consultants to ensure they have the technical skills and commercial acumen to be successful in their work. Our consultants have a passion for solving complex problems. They are curious, ambitious and experts in their fields. We have developed a first-rate team so you will be supported and learn from the best.

Our business is structured across 6 main pillars

• Data & Analytics - BI/DWH, Big Data Analytics, Data Engineering, Data Science and Advanced Analytics

• Digital - Full stack Development, UI/UX Design, Mobile Development、Customer Engagement - Marketing Campaigns, Campaign Analysis, Customer Insights

• Artificial Intelligence - Natural Language Processing, Computer Vision, Machine Learning, Deep Learning

• Cloud & Technology - Cloud Services (AWS, Azure, Google Cloud Platform), Managed Services

• Cyber Security - DevSecOps, Penetration Testing, Multi-Cloud Security, Security Posture Analysis

What you can expect

• Learning & Development: as a naturally curious individual, you will have many opportunities to develop your technical and consulting skills. We run internal training on a weekly basis (knowledge sharing sessions, focus groups and our own Toastmasters Club!) as well as encourage and sponsor certifications

• Variety of projects: as a consultant, you will have the opportunity to work across multiple projects across our client base significantly increasing your skills and exposure in the industry

• Career progression: as a consulting firm, our leadership team is continually looking for technologists who want to develop their careers as people leaders and as senior advisors. You will have an opportunity to build your consulting skills as part of our team

• Alongside the above, we also provide employees with Life and Salary Insurance and a sociable workplace that values its diversity. A Friday evening in our offices consists of a variety of board games, pool playing, music listening and a high level of entertaining and thought-provoking conversations.

THE POSITION

• Implement cloud solutions for clients, including infrastructure, data platforms and migration strategy. 

• Work with clients to coach and share our solutions and approaches. 

• Maintain accreditations with one of more of our key partners, AWS, Microsoft, GCP, Hashicorp and Sumologic. 

YOUR EXPERIENCE

• Operations or Systems engineering experience. 

• Understanding of DevOps principals and implementation. 

• In depth experience with implementing at least one configuration management system. 

• Build pipeline experience; both design and implementation. 

• Infrastructure as a service and platforms as a service. 

• Outstanding ability to be agile, nimble and deliver on time. 

• Automation and scripting experience 

• Passion for understanding the Operating system layer. 

• Web application server experience. 

• Experience in managing current database technologies. 

• Experience in containerisation technology. 

OTHER THINGS YOU SHOULD KNOW

• Travel may be required. 

• You can be based either in Melbourne or Sydney. 

• You’ll be reporting to our General Manager. 

The Role:

We are opening a Customer Support / Payroll Admin Internship position (6 months full time, with potential to extend), to commence in February/March 2020. This is a fantastic opportunity for recently graduated payroll, accounting or software application students who are looking to build customer support and/or payroll administration skills. 

You will learn to support payroll and payroll system queries and provide customer solutions, acting as the first point of contact for our payroll customers.  As part of the Payroll Customer Service team supporting multiple clients, you will learn to use a ticketing system and meet related KPIs.   As part of the internship, you will receive mentoring, systems training and on-the-job training to build Customer Support and Payroll Administration capabilities. 

The team works in shifts that vary to cover client needs; you will need have flexibility to cover any of the following shifts:  8.30am-4.30pm, 9.00am-5.00pm or 10.30am-6.30pm. 

We are looking for:

• Experience in a customer service position (in-bound call centre/helpdesk exposure an advantage) & excellent customer service skills.

• Completed or nearly completed Cert IV or Diploma in Accounts/Accounting/Payroll or Software Applications is preferred (we do not require a Bachelor degree qualification, although this will also be considered).

• Intermediate skills in Microsoft Word, Excel & Outlook, with a flair for numbers.

• A demonstrated ability to quickly learn new technology.

• Strong attention to detail and prioritisation skills.

• Excellent communication and teamwork.

• A positive, can do attitude.

What we offer:

Opportunity to extend contract or move into a permanent full-time role for an outstanding Intern.  The Intern annual salary will be $45K plus super.  There are many and varied possibilities for employees at Ascender, so this is an opportunity not to be missed.  Great office location (currently in Malvern, close to public transport but moving to Southbank at end May).

About Ascender:

Ascender is one of the leading payroll outsourcing and HCM solutions providers in the Asia-Pacific and Middle East. We believe we don’t just pay people, we enrich their lives and help them build prosperity.

With more than 1.3 million customer employees being serviced by Ascender’s payroll and HR platforms throughout the Asia Pacific region, approximately 1,400 global brands and listed companies across a range of different industries trust us to meet their payroll and HR needs.

We service these customers through 850 dedicated Ascender staff based in 10 countries, who have local payroll and HR knowledge and expertise across 7 language to provide solutions to 31 country legislations.

👉 To Apply