Dear Sir/ Madam,

Dear Sir or Madam,

To whom it may concern: (especially AmE)

Dear Mr/ Ms Jones,

Dear Dr Smith,

(Note: First names are NOT used. Using Miss or Mrs to address a woman  is not appropriate, as you don’t know whether she’s married or not)

Hi Dennis,

Hello Claire,

Dear Mum,

(Note: salutations are followed by a (,) comma, exception: ’To whom it may concern:’)

• I am writing to make a reservation/ to apply for the position of…/ to confirm my booking/ to ask for further information about …

• I am writing with regard to the sale of …/ to the complaint you made on 29th February

• Thank you for your e-mail of 29th February regarding the sale of… / concerning the conference in Brussels.

• With reference to our telephone conversation on Friday, I would like to let you know that…

  
  

• Just a quick note to invite you to…/ to tell you that…

• This is to invite you to join us for...

• Thanks for your e-mail, it was wonderful/great to hear from you.

• I wanted to let you know that / tell you about / ask you if…

• Could you please let me know if you can attend … / if you are available for a meeting on 12th December?

• I would appreciate it if you could please send me a brochure/ if you could please reply within two days.

• Could you possibly arrange a meeting with the Logistics Manager?

• I would also like to know if there are any swimming pools in your area.

• Please let me know how much the tickets cost.

• I was wondering if you could come and see me sometime next week.

• Would you mind coming early to help me clear up the place?

• Do you think you could call Jerry for me?

• Can you call me/ get back to me asap? (as soon as possible)

• We are happy to let you know that your article has been selected for publication.

• I am glad to inform you that we will be holding our annual conference in Brussels on 20 September 2014.
  

• We regret to inform you that the show has been cancelled due to bad weather conditions.

• We are willing to arrange another meeting with the CEO.

• We would be glad to send you another statement if necessary.

• Please do let me know if I can be of further assistance.

• Should you need any further information/assistance, please do not hesitate to contact us.

• I’m sorry, but I can’t make it tomorrow. (= I can’t come tomorrow.)

• I’m happy to tell you that John and I are getting married next month.

• Would you like me to come early and help you clear up the place?

• How about I come and help you out?

• Do you need a hand with moving the furniture?

• I am writing to express my dissatisfaction with… / to complain about…

• I regret to say that I was not completely satisfied with the room you provided us.

• We regret to inform you that your payment is considerably overdue.

• I would like to receive a full refund and compensation for the damages.

• I am interested to hear how your company can compensate us for the distress we suffered.

• I’m sorry to say that you’re late with the payments.

• I hope you won’t mind me saying that the place you’d recommended to us wasn’t as nice as we’d expected.

• We would like to apologize for any inconvenience caused.

• Please accept our apologies for the delay.

• Please let us know what we can do to compensate you for the damages caused.

• We will make sure that this will not happen again in the  future.

• I am afraid I will not be able to attend the conference.

• I’m sorry for the trouble I caused.

• I apologize for the delay.

• I promise it won’t happen again

• I’m sorry, but I can’t make it to the meeting.

• I am attaching my CV for your consideration.

• I am sending you the brochure as an attachment.

• Please see the statement attached.

• Please find attached the file you requested.

• I am afraid I cannot open the file you have sent me.

• Could you send it again in … format?

• I’m attaching/sending you the holiday photos.

• Sorry, but I can’t open it. Can you send it again in … format?

• I look forward to hearing from you.

• I look forward to hearing when you are planning to visit our town.

• Hope to hear from you soon.

• I’m looking forward to seeing you.

• Yours faithfully, (when you start with Dear Sir/ Madam,)

• Yours sincerely, (when you start with the name e.g. Dear Ms Collins)

• Sincerely Yours, (AmE)

• Sincerely, (AmE)

• Yours Truly, (AmE)

• Love,

• Thanks,

• Take care,

• Yours,

• Best regards, (semi-formal, also BR)

怎么样？看完是不是觉得一封邮件也不是随便写写的？当然如果是写给关系密切的家人或者朋友，这些条条框框大可不必太在意。但是在正式场合，一封格式合理，语气恰当的邮件可以给收件人良好的第一印象。以前有句老话说字如其人，如今是邮件识人。