道富集团公司（State Street Corp.）创办于1970年，总部设在马萨诸塞州波士顿。该机构投资者提供金融服务，业务分成两个板块，投资服务和投资管理。投资服务业务为共同基金、集体投资基金、公司和公共退休计划、保险公司、基金会、养老金及其他资金池提供服务。产品包括监管、产品和用户层面的会计、日常定价和管理、集成信托和监管、记账、外汇、经纪业及其他交易服务、证券融资、储蓄和短期投资工具、贷款和融资租赁、投资经理和对冲基金经理业务外包，针对机构投资者的业绩、风险和合规性分析。投资管理业务针对机构投资者提供金融资产管理服务，包括投资管理和投资分析服务。上述服务包括被动和主动的美国及非美国证券及固定收益战略，以及其他相关服务，例如证券融资。

职位招聘

Portfolio Administrator Senior Associate

Job Description 

• Oversee cash and security reconciliations for an assigned group of portfolios; liaise with global SSGA offices for resolution of open issues

• Work with custodians and brokers to ensure all trades are settled in a timely manner

• Work with internal teams to respond to ad hoc queries from clients; complete client specific reporting requirements

• Complete Month End processing cycle - full portfolio reconciliations, performance calculation and client reporting

Requirements

• Graduate level or above

• Minimum 12 months Portfolio Administration experience from either an Investment Manager or Global Custodian; a proven track record of meeting service level expectations

• Basic understanding of global investment risk; knowledge of investment accounting and NAV calculation across various asset classes

Client Service Operations Specialist

Job Description 

Provide direct client service support to internal and external clients, investment managers and central support teams to ensure timely and error free processing of and facilitate the resolution of problems related to complex events

Requirements

• Be the first point of contact for Investment Managers as the face of State Street

• Provide inquiry and operational support to internal and external clients on complex, high risk asset servicing functions; identify service issues with internal and external clients facing impact and bring them to the attention of appropriate parties for resolution

• Engage in exception resolution process; proactively resolve inquiries and exceptions on a case by case basis by working with functional teams and State Street colleagues

• Maintain accurate records of research, follow up and client interaction

• Liaise with the operations teams to solve processing problems. Identify the need for escalation of issues; perform operational tasks as necessary

Client Service Representative

Senior Associate

Job Description 

This is a varied position with a high level of responsibility within the Client Servicing team within Investment Manager Services in Sydney Australia. This Client Service Senior Associate will act as a primary contact point for all local IMS institutional clients. The team is responsible for monitoring service delivery to client’s, proactive management of service issues and the resolution of all client initiated queries

Requirements

• Effectively communicate with clients, custodians, managers and internal team within State Street

• Be a key contact for the client in escalations and complex market questions; provide a high standard of client servicing/support to our clients

• Ensure all daily and monthly services are delivered in accordance with relevant client SLA’s; provide Fund Accounting Oversight for daily pricing processes; assist with producing monthly MIS/KPI reporting across all clients 

• Project initiatives involvement with regards to future automation within the department as a whole with a direct objective of increased efficiency accuracy and productivity

Risk Coordinator

Job Description 

• The Risk Monitoring Associate will assist the members of the group in the monitoring and processing of IBS and other functions that transition over the Sydney IBS and Hong Kong IBS risk monitoring queues, by reaching out to unit heads, VPs and Enterprise

• Risk Management to obtain approval for overdrafts that exceed policy limits for both U.S. and non-USD markets. The Risk Monitoring Associate will also monitor SDN Scanner for Asia, stats recording and OFAC scanner globally

Requirements

• Scheduling, reporting, and escalations

• Risk monitoring associate must interact with fund groups across sites monitoring daylight and overdraft situations that exceed established policy limits in the US market and non-USD markets and ensure all transactions are addressed on a timely basis consistent with specific market deadlines and departmental procedures elevating potential risk situations for timely resolution 

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