• Ensure smooth onboarding of Employer customers

• Be our data guru and help us maintain our compliance standards

• Work in a great team and help us create a positive customer experience

  
  

About You

Your strong understanding of Superannuation industry concepts, regulations and administration procedures will stand you in good stead in this role, as will your previous experience utilising industry standard approaches and tools for data analysis. Your well-developed interpersonal skills will see you effectively liaise with a broad range of internal and external stakeholders.

About the Role

Working in a newly created team, you will play a critical role in onboarding new Employers by ensuring their payroll files contain all the data required to administer the Employer Plan. As the point of contact for the Payroll person of any new employer, you will be responsible for providing coaching/training support to the Payroll Contact for any new employer to ensure they understand how to upload their payroll files to the Plum Clearing House each month.

Your tasks will include:

• Maintenance of the Payroll Data Standard for each Employer plan;

• Regular review of the adherence for each plan to the Plum and SuperStream data standards;

• Liaison with key internal stakeholders (Business Delivery, Relationship Managers, Client Service Associates);

• Effective communication with key external stakeholders (payroll contacts, clearing houses);

• Identifying and resolving gaps/issues within Employer payroll files and actively working with relevant Relationship Managers and Client Service Associates to resolve these.

About Us

At MLC Wealth, we believe success comes from our people. We're committed to supporting our people as you help us build a business and culture that affects positive change for our clients - and for the community too.

If you're ready for the next step, the opportunity starts right here.

The Benefits

From education and volunteer leave to learning benefits and banking discounts, we offer access to a wide range of employee benefits. For more information please visit here. 

If you're the type of person who thrives in the world of data, you'll feel right at home with this great new opportunity at MLC Wealth, so please apply by the closing date.

To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.

Industry

Banking

Employment Type

Full-time

Job Functions

Administrative