招聘日报| Mecca CRM Data Analyst正在热招！,Infinity澳洲职业咨询微信公众号文章

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招聘职位

CRM Data Analyst

Business Unit：Consulting & Strategy

Location：Melbourne

Description of department/division

At MECCA Brands we bring customers the best in global beauty across our 4 retail concepts: MECCA Cosmetica, MECCA Maxima, MECCA in Myer and mecca.com.au. Together we offer an exclusive edit of over 100 brands, paired with exceptional customer service and beauty expertise within each retail environment.

Working at MECCA Brands will never be just a job. Our unique and positive culture ensures employees are surrounded with incredible and inspiring people, amazing opportunities, experiences and challenges, enabling them to be the best they can be in everything they chose to do. Simply, MECCA Brands is career worthy.

We are in the business of delivering happiness to our employees, our customers and the broader community and we love to acknowledge each employee’s contribution to our success. From quarterly product allowances, unlimited 40% discount and free products, through to reward and recognition programs, development programs, and health and wellbeing initiatives, we promise you our unique company culture will constantly surprise and delight you - we will never be finished in making MECCA Brands the best place to work!

THE POSITION
MECCA Brands are experiencing growing demand for reporting and data analysis in various areas of the business, in particular the CRM and Loyalty function. As a result, there is an exciting opportunity for a skilled and analytically-minded Data Analyst to join our CRM Team.

Reporting to the Head of CRM & Loyalty, the Data Analyst will have the ability to interpret and analyse customer and loyalty data to generate actionable insights, provide comprehensive reporting and respond to adhoc data requests. This role will also have an opportunity to work closely with other data analysts across the business, as well as the IT team.

Key responsibilities include:

Developing, implementing and maintaining standard reports;
Providing in-depth pre and post campaign and ROI analysis, as well as market and customer insights;
Customer profiling, segmentation and predictive modelling;
Developing and implementing loyalty dashboards, self-service and BI tools;
Identifying opportunities to drive customer engagement, profitability and growth; and
Developing and maintaining relevant documentation to business users;

THE PERFECT PROFILE

2+ years of experience in data, campaign analysis and reporting, preferably in retail;
Experience with accurately interpreting briefs, performing the required analysis and presenting actionable insights back to the business;
Experience in developing dashboards and data visualization tools;
Strong SQL skills for querying and manipulating datasets;
Passionate about new technologies and willing to learn and apply new data manipulation and analysis tools;
Strong communication, interpersonal and time management skills; and
Strong attention to details.

Preferred:

Exposure to web analytics, CRM platforms and other marketing systems (Email Platforms, CRM Systems, Campaign Management, Loyalty Engines, POS, GA, etc).
Experience with Python/R language, specifically data analysis packs
Exposure to AWS data warehouse environment.