独家内推 | 墨尔本银行Lending Manager正在热招!

2019年09月12日 Infinity澳洲职业咨询


 


Infinity 独家内推

Infinity与澳洲多家知名企业共同打造“人才储备计划”,为各位在澳求职的华人提供海量高质量内推工作机会(全职、兼职以及带薪实习)。想更多了解"Infinity名企内推计划",请私信Infinity Career Consultant (滑到文末扫码添加)。


内推职位


Lending Manager


We are looking for a motivated Lending Manager to join our team & continue the Bank of Melbourne story. This customer facing role will be responsible for providing the full suite of home lending, banking & insurance solutions to our valued community. If you’re motivated by the excitement of finding new customers and providing them with the best solution, then we can give you the support and tools to make this happen. 


POSITION DELIVERABLES 


Customer Experience   

  • To always find a way forward for our customers to help them progress, both now and in the future.

  • Providing customers with the best imaginable service in order to build customer advocacy

  • Demonstrating behaviours that support a customer-centric culture in order to deepen customer relationships and to earn all our customers’ business

  • Contributing to the growth of our customer base through acquiring new customers and retaining existing customers by providing the best imaginable service and actively building and maintaining effective referral networks in the local community

  • Pro-actively utilising the tools available to make a connection with the customer in order to identify and fulfil their needs and if appropriate, to refer the customer to specialist sales areas to provide a solution

  • Processing loan applications through to successful completion in a courteous, effective and efficient manner, ensuring customer is kept informed of progress

  • Building and maintaining close relationships with key customers and referrers 


Meeting Customer Needs  

  • Helping more Australians through holistic needs based conversations

  • Increasing the depth of relationships with customers utilising in depth product knowledge

  • Responsibly assisting Australians into Home Ownership

  • Referring other opportunities to meet customer needs to appropriate specialist areas within the bank

  • Supporting the successful execution of campaigns to build the awareness of the brand within local area

  • Developing external business opportunities by networking with local community

  • Assisting in the development and execution of a strong lending business by formulating effective business acquisition strategies 


People  

  • Developing and maintaining productive working relationships with colleagues

  • Supporting colleagues by offering assistance where required across all areas of lending operations

  • Actively seeking to improve own contribution to branch performance by being accountable for own skills and knowledge

  • Supporting the effective implementation of the defined service model

  • Coaching and mentoring other lending and branch staff

  • Role-modelling best imaginable service 


Risk and Operational  

  • Ensuring work performance is of a standard that enhances the reputation of Bank of Melbourne

  • Mitigating the exposure to risk by effectively understanding and adhering to Bank of Melbourne’s policies and compliance frameworks

  • Adhering to lending policy and procedures to deliver efficient and effective lending operations that meet defined compliance standards

  • Completing all online training within required timeframes

  • Adhering to OH&S policy, procedures and practices, taking responsibility for creating and maintaining a safe work environment and ensuring all unsafe/unhealthy work conditions are promptly reported and rectified where appropriate 



EXPERIENCE REQUIRED 

  • 2-3 years sales and service experience in a customer facing organisation

  • Demonstrate a basic understanding of lending principles

  • Clear understanding of the drivers of customer advocacy

  • History of sound judgement and decision making 



👉 To Apply

To apply, please send your CV to 


hr@infinitycoachinginstitute.com


Infinity 学员请在邮件标题注明:

Coaching Program (eg. VIP)  + Student ID + Job Title



想要更多了解"Infinity名企内推计划"

现在扫描添加小编二维码



成功

案例

2019 Infinity成功案例排行榜

(更新中)


Yan

Data Analytics

Graduate Program


Sherry

Technology Advisory Graduate Program


Zoe

Data Management Officer


Damon

IT Consultant Graduate Program


Rola

Financial Services Representive


Y学员

Management Accountant



Kenny

Data and Analytics

Graduate Program


Vivian

Core Audit

Graduate Program


Christine

Operations Team Officer



Kevin

IT Consultant

Graduate Program


Lyle

Marketing Officer



Vesper

Accountant



Catherine

Data and Analytics

Graduate Program


Marcus

Data Analytics

Graduate Program


Sandra

Digital Marketing & Student Engagement Officer

Anwen

Superannuation

Graduate Program


Eva

Customer Service

Assistant


Liu HJ

Graduate Developer



收藏 已赞