Career Description: Professional Assistant to the Principal, 12 October 2016:

One Direction Real Estate is an innovative and multicultural company offering a comprehensive range of real estate services (sales, property management, investment strategies) that is looking to redefine the public's perception of a traditional practice by offering an approachable, innovative and transparent real estate service to our local, interstate, and international clients – and beyond. Our vision is to take real estate services out of the past and into the present by offering risk free selling strategies and effective property management, whilst our integrity and client priorities remain at the forefront of our business. 

Our company takes pride in the longevity of our client relationships and has been experiencing rapid growth in the past 12 months. In this friendly environment, we take pride in ensuring we hire the right people - reflected in our low staff turn-over. 

We currently require a dedicated, full-time Professional Assistant to the Principal to join our growing team at our busy office in the busy intersection between Anzac Highway and South Road, about 5 minute drive to the southwest of the CBD.

The role encompasses a wide range of tasks and the successful candidate must have exceptional organisational and task management abilities/qualities, and preferably experience.

As the Professional Assistant to the Principal you are responsible for the below duties: 

Listing Coordinator (from Listing to Contract)

1 Oversee all aspects of sellers transactions from initial contact to executed purchase agreement.

2 Prepare all listing materials: pre-listing presentation, Listing Agreement, sellers’ disclosures, comparative market analysis, pull online property profile, research MyDesktop, and etc.

3 Consult & coordinate with vendors all property photos, staging, repairs, cleaning, signage, lockbox, access requirements & marketing activities.

4 Obtain all necessary signatures on listing agreement, disclosures and other necessary documentation.

5 Coordinate viewings & obtain feedback.

6 Provide proactive weekly feedback to vendors regarding all viewings and marketing activities.

7 Coordinate all public and private open inspections.

8 Input all listing information into MyDesktop and marketing websites and update as needed.

9 File all necessary documentation for file compliance.

10 Input all necessary information into client database and transaction management systems.

Transaction Coordinator (from Contract to Settlement)

1 Oversee all aspects of buyer & vendors transactions from executed purchase contract to settlement.

2 Coordinate title, mortgage loan, and valuation processes.

3 Coordinate inspections, assist in negotiations regarding repairs, and coordinate completion of repairs.

4 Regularly update & maintain communication with clients, agents, conveyancers, solicitors, lender etc.

5 Submit all necessary documentation for file compliance.

6 Coordinate moving/possession schedules.

7 Schedule, coordinate & attend settlement process.

8 Input all client information into client database system.

9 Schedule 30 Day, 90 Day & 120 Day client customer service follow up calls to assist with any home improvement provider recommendations and to ask for referrals.

Marketing Coordinator (including prospecting)

1 Manage client database management program & system.

2 Create & regularly prepare all buyer & seller consultation packages.

3 Coordinate the preparation of all listing & open house flyers, graphics, signage and all other marketing materials.

4 Manage & update company website(s), blog(s) and online listings.

5 Regularly manage & enhance company’s social media presence.

6 Track & coordinate all inbound leads from websites, social media & other online sources.

7 Coordinate all client & vendor appreciation events.

8 Regularly obtain client testimonials for websites, social media & other marketing materials.

9 Coordinate & implement marketing videos & property videos on website(s), blog(s), social media and client database email campaigns.

10 Proactively prospect for new business opportunities and meet agreed KPIs. 

Administrative Coordinator (including ad hoc tasks) 

1 Oversee all aspects of the administration of the company.

2 Create & manage all systems for vendors, buyers, client database management, lead generation tracking, lead follow-up & all office administration.

3 Maintain company’s financial systems, profit & loss statement, bill payment, budget(s), bank accounts, and business credit card(s).

4 Coordinate the purchasing of any office equipment, marketing materials and any other business related supplies and materials.

5 Create & update a business operations manual and all job descriptions/employment contracts for any future hires.

6 Manage the recruiting, hiring, training and ongoing leadership of all future administrative hires.

7 Hold agent(s) accountable for conducting all agreed upon lead generation activities.

8 Ensure that all agent activities are limited to listing property, showing property, negotiating contracts & lead generation.

Essential knowledge & experience required: 

• possession of a real estate sales representative license, or be willing to obtain it within agreed timeframe;

• possession of a current and appropriate driver’s license;

• excellent verbal and written English communication skills;

• have agreeable sales experience and/or passion;

• have a high degree of integrity and professionalism;

• a proven ability to build strong client relationships;

• a proven ability to achieve and exceed set targets;

• strong attention to detail;

• strong negotiation skills;

• an understanding of the local, national and international real estate markets;

• knowledge of effective marketing strategies relevant to the industry;

• be able to sufficiently multitask and work effectively under pressure; 

• have exceptional organisational and time management skills;

• be competent in using the Microsoft Office suite;

• have experience in drafting and preparing correspondence;

• have a positive attitude and desire to learn;

• be committed to continuous professional and personal development;

• have a polite manner with clients and colleagues; 

• have exceptional customer service skills;

• be well organised with the ability to meet deadlines;

• be well groomed.

Our company has a fantastic culture and a friendly team environment. Your starting salary is $37,180 per annum plus 9.5% superannuation plus generous commissions. As a successful Assistant, your average annual earning should be between $60,000 - $80,000. If you believe this role is for you, please call Jonathan on 0430 140 364 for a confidential discussion, or email your resume through to [email protected] to apply.

One Direction Real Estate 

www.odre.com.au