Customer Service Officer - Cowra - 14 hours per week - CEN01413

• Cowra Branch

• Part Time - 14 hours a week

• Retail Banking / Sales and Customer Service

Creating great futures for our customers, our communities and each other.

At St.George Bank we are putting the heart and edge back into banking, by encouraging fresh starts, re-starts and first starts. When you join the St.George team, you’re joining a group of passionate individuals who take pride in being recognised as a leader in customer-centric service, and believe that whatever your something is – now is the time to start.

The role

You’ll focus on retaining and deepening customer relationships through understanding your customers and providing professional service, including:

• Being the first point of contact for customers

• Identify opportunities to cross-sell products and generate leads or referrals for other areas of the bank

• Take ownership for a seamless service

• Adhering to all St.George Bank risk policies and compliance requirements

The Perks

Joining St.George Bank has many perks besides building a long and stable career. You’ll be:

• Able have access to some of the best banking, wealth and insurance benefits in the market

• Offered a highly competitive remuneration that is fair and consistent for all our people

• Entitled to a suit of online learning, training modules and career planning tools to grow with us

• Encouraged to participate in the community through paid volunteer leave and secondments available

What you need to succeed

• You understand the local community and people's needs and are confident to build relationships and offer solutions

• You have the ability to communicate clearly with our customers

• Strong problem solving skills with the ability to think on your feet

• Experience working in a team environment

• Previous sales and service experience with a sound track record in achieving sales targets

When you join St George Bank you’ll become part of one team striving to reach our vision to be one of the world’s greatest companies. St George Bank is an equal opportunity employer. As part of our commitment to creating a diverse and inclusive workplace, this role is open to experienced candidates seeking a discussion around workplace flexibility.