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Bank of Melbourne 总部位于墨尔本的中心地带，分支机构和企业银行中心的工作人员大部分是当地人，但随着其业务和投资规模的不断扩大，墨尔本银行对会讲中文的员工的需求也不断增加。

Customer Service Officer (Hybrid)

South Yarra Branch

Part Time - 20 hours a week

Retail Banking / Sales and Customer Service

Take the next step in your Career bring your service and sales skills to Banking Industry!

Bank of Melbourne isn't just another bank. Our Head Office and Customer Contact Centre are in the heart of Melbourne. 
 
Our branches and corporate banking centres are staffed by the best and brightest people who will take an active role in their neighbourhood, because we believe that no one understands Victorians like the people who live here.
 

Our Opportunity - Customer Service Officer (Hybrid) 
At Bank of Melbourne, we believe in taking the time to get to know our customers as a person, not a series of accounts. We're looking for people who genuinely enjoy dealing with people to be key members of our local branch customer service team.
 
Our Customer Service Officers have a unique ability; they know how to make banking more of a conversation so customers actually look forward to coming into the branch. They know our customers' names and the neighbourhood they work in like the back of their hand, so they're always assured of a friendly face. Understanding the individual needs of both our personal and business owner customers is second nature and they're able to recommend exactly which products and services will genuinely serve them best. If more specialised advice is needed, they'll introduce customers to the local specialist best able to help. 

What we are looking for from you 
For a start, you'll love where you live and work, and enjoy creating a true sense of neighbourhood. You're at ease talking to people and know how to balance friendliness with a strong service ethic through your previous experience in sales and service. Working as part of a team is something you enjoy and you actively work with your team members to achieve performance goals. Problem-solving poses no problems, nor does thinking on your feet and adapting to change with ease.

Why this role is for you 
Firstly, you want different, not traditional. You love the challenge of working in a dynamic environment where you're setting a new benchmark in customer service.  
 
Secondly you crave development – because our customer service specialists are so critical to us there are so many opportunities for career & personal development available to them. Whether it is home lending, leadership, business banking or wealth – we have many opportunities for our people & we really want to see you grow. 
 
Finally, you want to work with great people. You know that great people make great workplaces – we think we’ve developed a fantastic team of people and we want other fantastic people to join us.  

Our commitment to you 
Better banking can't be delivered without the right people. We understand that your satisfaction in what you do leads to our customers' satisfaction. We'll support and actively encourage your career development and growth, provide flexible work options and a host of some of the best financial & non-financial benefits out there. 
 
Bank of Melbourne, as part of Westpac Group is an equal opportunity employer. As part of our commitment to creating a diverse and inclusive workplace, this role is open to experienced candidates seeking a discussion around workplace flexibility. 

Send your resume to 

[email protected]

SILC集团是专业的金融解决方案提供商，为私人，商业和机构客户提供服务。为客户提供量身定制的解决方案，并为客户提供战略建议，以满足他们的财务需求。

 Intern Analyst 

Following the success of our internship programs in 2015, 2016 & 2017, The SILC Group will be extending our Internshipprogram to 2018. Our Internship program has been designed to provide a motivated student currently undertaking afinance (or related) university degree with real work experience; giving them a serious start to their career.

About the role 

As an intern, you will get the opportunity to work in all aspects of our business – from working in our various servicedivisions (Capital Solutions, Market Solutions and Portfolio Solutions) to assisting with the strategy and day-to-dayfunctions of our operations team. 

Responsibilities and duties will include (but not limited to): 

• Assisting the various divisions in the origination and execution of deals 

• Role shadowing specialists 

• Preparing term sheets for various product offerings

• Financial analysis required to assist in the execution of transactions

• Financial modelling and valuations of different businesses

• Preparing the weekly bulletin, The SILC Group – Markets Insights

What we require 

We have an opportunity for a motivated University student currently completing their penultimate or final yearof a Finance/Commerce/Business degree to undertake a 12 month internship with The SILC Group. We are seekingcandidates who have:

• Excellent written and verbal communication skills

• Proficient in Microsoft Office

• Knowledge of basic principles of financial analysis

• Strong analytical skills, particularly in collating, evaluating and interpreting data

• Strong attention to detail and ability to multi-task

What you will get from the InternshipThere are many rewards that come with completing an internship at the SILC Group. You will get the opportunity to getinvolved in all aspects of our business and have exposure to successful Australian and foreign companies and wealthyhigh net worth individuals.You will receive mentoring from our highly experienced team of financial professionals who will not only be able to helpyou gain and further enhance your technical knowledge, but also provide you with invaluable coaching as you begin yourtransition from university into a professional career.

About The SILC

GroupThe SILC Group is a specialised financial solutions provider focussed on the unique needs of discerning wholesale clientsacross private, commercial and institutional segments. As a non-aligned financial services organisation and holder of anAustralian Financial Services Licence (AFSL) and Australian Credit Licence (ACL), we offer a relevant, compelling anddifferentiated value proposition to our discerning wholesale clients through objectively providing greater accessibilityand enhanced choice of financial products and services as an alternative to mainstream financial services providers.Our organisations’ corporate values include integrity, creativity, courage, insight and diversity. Our culture can becharacterised as different, leading edge, innovative, balanced and entrepreneurial. We value our people who arepassionate and determined to exceed our clients’ expectations, and we foster a motivating, challenging and rewardingenvironment that empowers team members and encourages them to reach their full potential.

Send your resume to 

[email protected]

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